January 2025 - Present
- Led development of Charlie, an AI support agent enabling real-time, context-aware interactions integrated with internal data and application state.
- Designed and implemented agent pipelines (retrieval, tool use, response generation) to improve answer accuracy and reduce manual support dependency.
- Contributed to the architecture and implementation of the next-generation Projsite platform, spanning backend, frontend, and AI systems.
- Contributed to Magic Reader, enabling automated conversion of supplier order confirmations into actionable delivery plans using AI and OCR.
- Built workflow orchestration using Apache Airflow, automating ingestion and transformation of external booking data into platform-ready formats.
